Jackson County, OR. – Official Release: Since 2015, Jackson and Josephine Counties have operated under a single shared Everbridge account that allowed utilization of the notification system known as Citizen Alert. As of this week, Jackson County will transition to its own Everbridge account and will be rebranding its notification system as Jackson Alerts. This transition will allow for enhanced security and control of alerting options, features, and alert senders within the system. Josephine County Emergency Management will continue to use Citizen Alert, and residents of Josephine County will not be impacted.
Jackson Alerts continues under the Everbridge notification system that is used by counties statewide to issue important messages to communities, such as wildfire evacuations, missing person alerts, and the opening of warming and cooling shelters. Jackson Alerts enables individuals to enroll and register up to five physical locations for which they would like to receive important alerts. Registered individuals can also choose their preferred method of receiving alerts, which could be via text message, phone call, or email.
For Jackson County residents, or individuals who work in Jackson County, that had previously been registered in Citizen Alert, your information has already been transferred to the Jackson Alerts notification system. If you had an email registered with your Citizen Alert account, you will receive an email from the sender “Jackson Alerts” that will provide instructions on how to log in and ensure that your information is up to date. To verify your information, there are three steps to complete: create a new username, create a new password, and set up a security question.
“We are asking people to ensure that your information is up to date. With recent natural disasters occurring throughout the United States, and our approaching wildfire season, now is the perfect time to make sure that your phone number, email, and home address are correct so that we can reach you,” says Delaney Richmond, Jackson County Emergency Manager.
Jackson Alerts will have a new feature, called Smart Weather, where individuals can register to receive National Weather Service Alerts on their mobile phone, including Red Flag and Winter Storm Warnings. Registered users will have the ability to set a “Quiet Period,” preventing them from receiving audible alerts during times they prefer not to.
For residents who had signed up to receive alerts from keyword subscriptions such as “JACKSONEVACS,” or “ASHLAND WATERSHED,” you will continue to receive those notifications in the same manner as before.
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