Clackamas County, OR. — Official Release: Beginning Aug. 1, 2025, Clackamas Water Environment Services (WES) will resume assessing late fees on past-due utility bills. As the governing body of WES, the Board of County Commissioners has approved a new late fee structure: 2% of the past-due balance or $5.00, whichever is greater.
Late fees are intended to promote timely payments, reduce the cost of collections, and support the continued delivery of essential sanitary sewer and surface water services.
When will late fees begin?
Late fees will begin applying to past-due account balances starting with August 20, 2025, the due date for July’s bills.
How much is the late fee?
The fee is 2% of the past-due amount or $5, whichever is greater.
When are payments due?
Utility payments are due on the 20th of each month. To avoid late fees, payment must be received by that date.
Will I be notified if my account is late?
Yes. Customers will continue to receive billing statements with a due date. If payment is not received by that date, the account will be subject to the late fee.
Can I avoid late fees if I set up autopay?
Autopay can help ensure your bill is paid on time. However, autopayments that are declined, for example, due to insufficient funds or expired credit cards, may result in late fees if payment is not successfully processed by the due date. Please ensure your payment method is current and has sufficient funds. For more information on setting up autopay, as well as other available payment options, please visit our Pay Your Utility Bill page.
What if I need help paying my bill?
WES offers a Low Income Discount Program for income-qualified households, as well as flexible payment plans.
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